I believe information, communication and digital lifestyle technology, with specific reference to managed ICT services, continues to play a major role – possibly the most important – in the socio-economic development of the country.

The level of technology infrastructure and support now available, particularly in terms of virtual-based services, underpins the fabric of inter-business communication and commercial engagement. Today, South African businesses of all sizes, irrespective of focus or target markets, rely on infrastructure to effectively compete.

There is a realisation and application of many levels of technology management , be it outsourcing, co-sourcing or self-ownership. This bodes well for the country at large, especially if one considers the necessity of infrastructure and updated systems at government services level.

The key point to bear in mind is that technology represents the gateway to skills development, training, job creation and economic improvement – all of which are fundamental to the very foundation of the country.

Everything, from social services to law enforcement to healthcare to education, hinges on the strategic implementation, integration and application of ICT and telecommunications.

DATE:  10 MAY 2010