PULICATION:  IT ONLINE
DATE:  28 APRIL 2009
Master Currency banks on Integr8 IT

Tuesday, 28 April 2009, 09:51
The alliance formed between Integr8 IT and Master Currency, a services provider in the field of foreign exchange and member of Bidvest, has evolved and yielded a solid return on investment.
Many years ago these two companies, both recognised and established in their respective fields and markets, entered into an agreement whereby Integr8 IT would be the trusted advisor and outsourced ICT partner to Master Currency. The companies have recently recommitted to this on-going partnership as a result of the success of this model.

The agreement outlines specific ICT design, management, integration and ongoing National management via Integr8 IT’s Nerve CentreT. A full suite of Managed Services has resulted in outcome based delivery for day to day operational management under tight Service Level Agreements.

Master Currency is a renowned provider of financial services to travellers and has an extensive network of branches that cover key regions in South Africa, including the Western Cape, Kwa-Zulu Natal and Gauteng Provinces – all of which are managed by Integr8 IT.

The company’s foremost direct service to customers is through its line of bureaux de change branches that are strategically located in areas that are accessible and extensively used by the public, from the country’s premier retail malls through to its international airports, including OR Tambo International Airport and the Cape Town International Airport.

Inter-branch connectivity and reliable ICT infrastructure is imperative to the daily operations of the company.

Management at Master Currency required a partner with the proven capability, expertise and experience related to the financial sector with regards to infrastructure management. Integr8 IT was an obvious partner based on its ownership of National offices and full accountability thereof, with its housing of Integr8 Consulting Services known to house some of the best skills int he industry.

“Our client’s information technology infrastructure is monitored via an extensive set of hybrid systems with remote tools and the results are communicated directly to the company in order to provide constant and reliable insight,” explains Robert Sussman, joint CEO at the Integr8 Group. “The objective has been to extend Integr8 IT’s service offering so that it remains responsive, but also overlaid with the business requirements of Master Currency. This result in total solutions support nationally.”

Integr8 IT is the outsourced partner for strategic consulting, design, management and delivery of the company’s extensive ICT infrastructure nationally.

“This is an ideal partnership, where we continue to transfer the benefit of leading global practices in the financial field, experience and exposure to the latest developments in ICT managed services, corporate governance and developing trends such as cloud computing, software as a service and virtualisation,” adds Sussman.

Ari Jacobson, CEO at Master Currency, said the partnership with Integr8 IT has made a significant impact on the company’s growth strategy, in particular its ongoing effort to remain ahead of technology requirements and application in the marketplace.