FAQ

Is receiving faxes (Fax2Email) really free? Will it stay a free service?

If you choose an Integr8 086 fax number you don’t pay a cent. No setup, no monthly subscription, no hidden terms and conditions. This service will remain free and there is no limit to the number and size of faxes received.

Is sending faxes via email also free?

A PC to fax service is available, but unfortunately this is not free. For this service you will need to apply for sending rights, but it is very quick and simple and we are here to help. For more information e-mail us: support@integr8fax.com.

If this is free how can you provide me with a sustainable service?

Integr8 fax earns revenue through a rebate system from Telkom for calls made to the allocated numbers. This revenue is sufficient for Integr8 fax to support this reception service at no charge to the end user. Because we are able to drive so much traffic over Telkom’s backbone they ensure we can pass on savings to you through all our available services while still delivering a corporate level service.

Can my number receive calls from anywhere?

Yes for 086 numbers. Calls can be received from outside South African telecommunications networks. For international calls just add +27 and the rest of your Free Fax 2 E-mail number

If I take an 086 number and don’t use it will it remain available?

No. We reserve the right to reclaim a number if there has been no usage for 60-days. You will receive a warning email prior to the number being reclaimed. As long as you receive at least one fax every 60 days the number will remain yours.

Do I need to install any special software?

No. The fax is sent to you as a TIF image or PDF, attached to an email. Most operating systems have a default viewer application installed.

How long do I have to wait for a number?

There’s no delay. The moment you complete the sign-up process the number is allocated and activated, ready to take faxes and send them to your email.

Where do I sign-up or get more information?

Just email: support@integr8fax.com to contact us and an affiliate manager will get back to you.