Companies have increasingly turned to technology to improve efficiencies and drive growth.  However, managing the technology they have installed has, in itself, become a challenge and has often placed a serious drain on resources.

At the core of all of Integr8’s technology offerings is the ability to holistically and effectively manage a company’s ICT. This is largely due to the state of the art management hub we have designed and built.

The Integr8 Nerve Centre® is, as its name suggests, the nucleus of our IT management offering. Based in Johannesburg, the Nerve Centre® includes some of the world’s finest technology. With the flick of a switch, our engineers can access your ICT systems and conduct running repairs, security updates and even remote audits to ensure optimal operations.

Running on a robust business network we run terabytes of data through our Nerve Centre® every day. Our first-level support is available 24/7 and we also have tier-3 support available around the clock should escalation be required. Our Nerve Centre® offers the following services:

Automation Technology
Our lightweight, intelligent agent technology allows us to manage and look after every system on your network, independent of their location.

Audit and Inventory

Integr8 is able to perform fast, accurate and up-to-date audits and inventories of all your computers, servers, and mobile devices. This can be done over a LAN, a WAN, and the Internet.

Monitoring
We can implement proactive, user-defined system monitoring including instant notification of problems or changes such as low disk space, processor spikes and memory issues.

Remote Access
Integr8 Nerve Centre® provides a quick and powerful single machine interface to give us full control over your endpoints with minimal end user interruption.  Utilising complete, fast and secure remote access and remote control that even works behind firewalls and NAT.

Service Desk
Integr8’s service desk is an ITIL-ready, automated and fully configurable service desk solution with incident tracking, knowledge management and much more.
Info Centre
Our Info Centre’s robust management reporting means we have all the information we need to effectively manage and convey the status of your network infrastructure.
Security Patch Management
Through Integr8’s security module, we can automatically keep your servers, workstations and remote computers up-to-date with the latest important security patches and updates.

Ticketing
Integr8’s holistic management ethos extends to tracking and providing IT support personnel with the essential ticketing tools they need to track, respond and resolve issues quickly and efficiently.

Desktop Policy Management
Integr8 can manage all your desktop needs from interface options to hardware configuration and everything in between.

Desktop Migration
We can automatically backup and collect user settings, then through our interface, we redirect them to another machine and have them back working with the same settings and customisations as before. Taking risk our of user migration.

Backup
Integr8 offers real-time automated disk remote backup, disk imaging, file-level remote backup for servers and workstations.

Security and Antivirus
With our powerful antivirus functionality we can ensure all your systems have the most current security and best available protection against all forms of third party attacks and malware.

Since 2001, Integr8 has prided itself in working with only the best technology companies across the globe. We have carefully selected solutions that put us far ahead of the technology curve. Because of our extensive client base, we enjoy significant economies of scale, and we pass those cost efficiencies on to our clients.  Call us to find out how your company can join the company of winners.